Datacenter Management Guide
Learn how to register and manage information for Datacenters (IDCs) where your physical servers and equipment are located.
📋 Overview
The Datacenter Management menu defines where your infrastructure is physically located. This serves as foundational data for on-site dispatch or physical inspections in the event of a failure.
🛠️ Key Management Items
1. Datacenter Registration
Add a new IDC to your inventory.
- IDC Name: Assign a distinguishable unique name (e.g., Seoul Center #1).
- Location Info: Enter the accurate address and emergency contact number.
- Technical Support: Record the contact information of the resident engineers or technical support team at the IDC.
2. Asset Integration
Form a logical hierarchy by placing Racks and servers under the registered datacenter.
3. Environmental Information
Make notes on the power supply methods and cooling systems for each IDC for reference when expanding infrastructure.
🔍 How to Use
- Filtering: Select a specific IDC on the dashboard to view gathered statuses of only the assets located in that center.
- Emergency Response: In case of a failure, immediately check the [Contact Information] to request on-site action.
💡 Important Notes
- Be careful when deleting IDC information, as it may cause the location values of Racks and servers connected under it to change to
Unassigned.
API Reference
For detailed API specifications of this feature, refer to the separate guide.
Troubleshooting
| Symptom | Cause | Solution |
|---|---|---|
A Rack or server shows a location value of Unassigned | The parent Datacenter (IDC) information was deleted | Re-register the IDC and reassign the racks and servers under it. |
| Filtering a specific IDC on the dashboard shows no assets | No racks/servers are placed under that datacenter | Place racks and servers under the registered datacenter (Asset Integration). |
| On-site action cannot be requested during a failure | Emergency contact or technical support info was not entered | Enter accurate emergency contact and technical support details when registering the IDC. |
| IDCs are hard to distinguish in the list | The IDC name is not unique | Assign a distinguishable, unique IDC name. |
Version: 1.0
Last Updated: 2026-03-19
Source: giipv3/public/help/datacenter.en.md