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Customer stories

What GIIP FDE Ops delivers in real environments

Verified customer engagements — anonymized per contract, reported with the numbers that matter.

Database performanceVerified customer engagement

From two full-time tuning experts to 10-minute reviews

Environment
SQL Server and AWS Aurora MySQL — around 30 databases holding ~15 TB.
Challenge
After migrating from older versions and continuously adding features, the databases developed unexplained slowdowns.
AI-automated
Collection, analysis and remediation proposals are all handled by AI.
Human review
People only request work and review the AI’s proposals.
Result
Before: two tuning specialists on-site (~16 h per case). After: a specialist spends ~10 minutes reviewing the AI’s proposal before delivering it to the end user.
Cost optimizationVerified customer engagement

Monthly infrastructure spend cut by 60%

Environment
Hybrid on-premise + cloud infrastructure relying on high-spec database servers.
Challenge
Over-provisioned high-spec servers drove monthly infrastructure cost to ¥20M.
AI-automated
Redistributed and right-sized workloads across on-premise and cloud.
Human review
Change scope and cost thresholds approved by the customer.
Result
¥20M → ¥8M per month — a ¥12M monthly saving, measured against the monthly infrastructure invoice.
Development → ProductionVerified customer engagement

From a mockup to a live service in one week

Environment
Azure. The customer hands a Claude-built mockup to the GIIP FDE Box.
Challenge
Turn a mockup into a running end-user service — build, infrastructure, database and domain — without a standing engineering team.
AI-automated
FDE Box builds in Dev, provisions infrastructure via az CLI, sets up the database and domain mapping, and serves end users — then self-checks in operation.
Human review
The customer drives requests; the FDE Box responds to them.
Result
Delivered in one week and launched normally. Incidents are handled automatically and on customer request.
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