Context resets to zero
The new vendor relearns your system from scratch, on your time and budget. Everything the last one knew about production leaves with the contract.
The answer
Switching vendors: what actually resets
A bigger vendor can help — but consolidation restarts the clock on trust, context, and everything the last one learned about your system.
Bigger is not the same as accountable
A larger SI usually means more layers between you and the engineer, longer change cycles, and the same deliver-then-gone shape — just with a bigger invoice.
Consolidate into a team that stays.
GIIP FDE Ops gives you the consolidation you are reaching for without the reset: one team that learns your system once and keeps operating it, briefed in Slack, under enterprise governance — instead of another contract that ends at delivery.
One move, and it is the last transition — the team that learns your system is the team that keeps running it.