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Customer stories

What GIIP FDE Ops delivers in real environments

Verified customer engagements — anonymized per contract, reported with the numbers that matter.

Database performance

From two full-time tuning experts to 10-minute reviews

SQL Server and Aurora MySQL across ~30 databases (~15 TB) developed unexplained slowdowns after years of feature growth. AI now handles collection, analysis and remediation proposals, cutting a ~16-hour tuning review down to about 10 minutes.

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Cost optimization

Annual infrastructure spend cut by 96%

A hybrid on-premise and cloud environment leaned on over-provisioned high-spec servers, pushing annual infrastructure cost to ¥200M. AI-led workload redistribution cut that to ¥8M per year — a ¥192M annual saving on the infrastructure invoice.

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Development → Production

From a mockup to a live service in one week

A customer with no standing engineering team handed a Claude-built mockup to the GIIP FDE Box. FDE Box built it, provisioned Azure infrastructure, wired up the database and domain, and launched it as a live service in one week.

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SI delivery system

From first contact to proposal, mockup and operations — AI-assisted SI sales

A SI sales organization uses GIIP AI FDE to structure customer interviews, draft proposals and estimates, and produce mockups — enabling faster proposal cycles and smoother handoff to implementation.

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Incident response

Major Japanese beauty & cosmetics company — breach response

After a breach, a major beauty & cosmetics company (≈¥180B revenue, hundreds of servers) adopted GIIP security operations. AI cross-investigated scattered logs to classify the attack, size the damage and propose blocks; after administrator approval, the intrusion route was identified and blocked and the damage scope was investigated.

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Server monitoring

Major Japanese beauty & cosmetics company

A beauty & cosmetics company with roughly ¥180 billion in annual revenue; GIIP FDE Ops continuously handles performance monitoring, analysis, and tuning recommendations across hundreds of servers.

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Infrastructure operations

Major Japanese HR & staffing group

GIIP FDE Ops is contracted to run the infrastructure operations of selected services under a major Japanese HR & staffing group.

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Feature & operations development

Japanese IT & identity solutions company

For a project at an identity-solutions company under a Japanese IT group, GIIP FDE Ops is contracted for feature development and operations development.

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B2B platform operations

Wholesale-to-retail B2B commerce platform

GIIP FDE Ops runs the main operations development of a B2B platform where wholesalers supply products to retailers.

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